FAQs
What often people are curious to know is here?
Guiding You on a Blessed Pilgrimage
General Information
What is the difference between Hajj and Umrah?
Hajj is a mandatory pilgrimage for Muslims (once in a lifetime, if able) performed during specific Islamic dates (8th–12th Dhul Hijjah). Umrah is a shorter, voluntary pilgrimage that can be done anytime.
When is the best time to perform Umrah?
The ideal time is during Ramadan, but it can be done year-round. Avoid extreme weather months (July–August) for comfort.
Do your packages include meals?
Yes, all packages include halal meals (breakfast, lunch, dinner). Special dietary needs can be accommodated with prior notice.
Visa & Documentation
What documents are required for a Hajj/Umrah visa?
- Valid passport (6+ months validity).
- Recent passport-sized photos.
- Completed visa application form.
- Proof of vaccination (e.g., meningitis, COVID-19).
- Mahram certificate (for women under 45 traveling alone).
How long does the visa process take?
Typically 2–4 weeks, but we recommend applying 2–3 months in advance to avoid delays.
Can I extend my stay in Saudi Arabia after Umrah?
Yes, but you must apply for a visa extension through your travel agent.
Travel Logistics
Are flights and hotels included in the packages?
Yes, all packages include round-trip flights and stays at certified hotels near Haramain (Makkah/Madinah).
How will I travel between Makkah, Madinah, and Jeddah?
Private AC buses with experienced drivers are provided for all transfers.
What should I pack for Hajj/Umrah?
- Ihram attire (2 unstitched white cloths for men; modest white clothing for women).
- Comfortable shoes, personal toiletries, and a prayer mat.
- Travel adapter, sunscreen, and a small Quran.
Rituals & Practices
Will there be a guide to help with rituals?
Yes, certified scholars and multilingual guides accompany all groups to explain rites and answer religious questions.
What if I get lost during Tawaf or Sa’i?
Our guides will provide step-by-step instructions, and our team on the ground is available 24/7 for assistance.
Can I perform Umrah alone, or must I join a group?
While group travel is recommended for safety, we offer custom packages for solo pilgrims (with a Mahram, if required).
Health & Safety
Are vaccinations mandatory?
Yes. The Saudi Ministry of Health requires meningitis (ACYW135) and seasonal flu vaccines. Check for updates on COVID-19 requirements.
What medical support is available?
Our packages include access to on-ground medical teams and partnerships with local clinics. Travel insurance is strongly advised.
Is it safe for elderly pilgrims?
Yes, but we recommend consulting a doctor before traveling. Wheelchair assistance and special accommodations are available.
Accommodation
How close are the hotels to Haramain?
Our hotels are strategically located within 500–1,500 meters of the Haram (walking distance or short shuttle ride).
Are rooms gender-segregated?
Yes, rooms are allocated based on gender and family groups. Private family suites are available.
Post-Travel
Can I stay longer in Saudi Arabia after Hajj/Umrah?
Yes, but ensure your visa allows it. Let us know in advance to arrange extensions.
How do I share feedback after my journey?
We’ll send a post-travel survey, or you can email us directly at support@hamdantours.com.
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